Keep Calm and Carry On

It’s happening everywhere and with increasing frequency. Angry individuals unleashing their opinions with profanity and aggression—in your board meetings, your office, even in the parking lot. Often, the bullies come armed with a video camera (or worse!) and attempt to goad you into bad behavior. Next thing you know, it’s all posted on social media. Maintaining your composure in the heat of the moment can be challenging, to say the least. Listen in as our experts break down this troubling behavior and offer techniques for handling these heated and uncomfortable situations, including what the law allows when constitutional lines are crossed. 

Moderator: Nancy Ohle, President, Professional Training & Development Resources
Panelists: Steven Joppich, Shareholder, Rosati, Schultz, Joppich & Amtsbuechler, PC; Allie Walker, Vice President, Truscott Rossman; and Mike Wierenga, Co-founder, Two The Rescue LLC